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Privacy Policy

​​This privacy policy applies to Park Street holiday cottage, (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as "Park Street holiday cottage", "we", "our" and/or "us"), our websites and services. Park Street holiday cottage knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly. 

By visiting this or another Park Street holiday cottage website displaying this Privacy Policy or a link thereto (a "website", or collectively the "websites"), or by otherwise interacting with Park Street holiday cottage you agree to accept the practices described in this privacy policy. This privacy policy is further subject to the Park Street holiday cottage Terms and Conditions related to the Park Street holiday Cottage services you utilise and/or purchase. For questions on this Privacy policy please contact our team via the contact information found on this website.

Park Street holiday cottage values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information and what access you may have to correct any inaccuracies in the information we have collected from you

 

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What information is collected

We receive and store any information you enter on our websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us to make a booking or general enquiry.

Contact Information - We collect & retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number and email address, This information may include your full name, mailing address, phone number and email address. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our websites.

Park Street holiday cottage is hosted on the wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.coms data storage, databases and the general wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express & Discover. PCI -DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies

The website uses "cookies" for such purposes as to enhance your browsing experience and to make it easier for you to navigate through the Website. Cookies are text files that are commonly deposited by websites on a users hard drive when the user visits a website. The file identifies a users computer recording the users preferences & other data about the users website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, this however may effect the function of the website and therefore your experience on our website.

Take a look at the table below to see which cookies are placed on Wix sites:

Cookie Name                                              Purpose                                                     Duration                           Cookie Type

XSRF-TOKEN                       Cookie for fraud detection of calls                                   Session                           Essential

hs                                           Security Cookie for Hive (legacy)                                     Session                           Essential

svSession                               Session Cookie for identification                                     6 months                       Essential

SSR-caching                           Performance cookie for rendering                                   24 hours                        Essential

TS*                                          Cookies for attack detection                                            Session                            Essential

bSession                                 Used for system effectiveness measurement                24 hours                         Essential

fedops.logger.sessionId         Tracking session errors & issues (resilience)                 12 months                       Essential

_wixAB3|*                                 Cookie for site experiments                                             6 months                       Essential

server-session-bind                 Cookie for API protection                                                Session                           Essential

client-session-bind                   Cookie for API Protection                                               Session                            Essential

How Personal information is used

 

Our Use - We receive and store any personal information you enter on our websites or give to us voluntarily in any other way and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfill their employment duties will have access to it. By registering on a website and providing your telephone number, you agree that this action constitutes a purchase, enquiry and or application for purposes of telemarketing laws. Regardless of the fact that your telephoneand/or cell number may be listed with the TPS, you are providing your express written consent to recieve future information about products and services from us. You hereby agree and consent to us contacting you by e-mail, phone, text message, social networks or any other communication that your telecommunications device may be capable of recieving (ie whatsapp). 

 

Electronic mail and SMS - 

By providing us with your email address and or wireless telecommunication you are consenting to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, such as you have made an enquiry. We may contact you in relation to your stay with us, to provide check in details and further information for your stay, to arrange payment for your booking, to help with any queries or enquiries etc. You may not opt out of these communications, which are not promotional in nature. 

 

Protection of Park Street holiday cottage and others:

 

We may release account and other personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our service agreements in other agreements. Or when we believe in good faith that disclosing the information is necessary , such as protecting the rights, safety or property of Park Street holiday cottage, our users, or others. We may need to exchange information with other organisations and companies for credit risk reduction, fraud protection etc. Park Street holiday cottage has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those that may link to us. 

How long we keep your data:

We do not keep your personal data for any longer than it is necessary in light of the reasons it was first collected and for our obligation under other laws. We may need to keep your information to establish, bring or defend legal claims. We will therefore always keep your personal data for seven years after the date it is no longer necessary for us to hold it. At the end of that period your data will be deleted completely. There may be exceptional circumstances where we have to keep your data for longer, these include but are not limited to: 

- where you have exercised your right to have the information where it applies

- where the law requires us to keep your data for longer or delete it sooner

- where a legal claim is in progress

Limitation of Liability

Park Street holiday cottage assumes no responsibility or liability with regard to any theft, loss, alteration or mis use of personal or other information lawfully provided by Park Street holiday cottage to third parties, or in relation to the failure of any third party to abide by this privacy policy or such third party contacting us.

You can contact us in relation to this Privacy Policy by emailing fiona@parkstreetholidaycottage.co.uk, writing to us at Park Street holiday cottage, 5 Park Street, Masham, North Yorkshire HG4 4HN, or telephoning 07732731443.

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